Key Responsibilities:

• To ensure day-to-day office activities
• To maintain effective communication with the Korean Officials
• Handle customer/applicant queries personally or via email or telephone.
• To ensure customer satisfaction
• To ensure local & international compliance, 100% implementation of SOP standards
• Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
• Maintain compliance with the standard operating procedures, manuals, etc, without deviation in process
• To ensure customer satisfaction
• Encourage applicants to provide feedback on the services provided and their overall experience in the office
• Communicate with Korean nationals
• Translate website and business contents

Requirements:

• Officer Level: Minimum 1–3 years of relevant experience in customer service operations, or language-based roles; freshers can also apply
• Deputy Manager Level: Minimum 4–6 years of relevant experience, preferably in client services or operations

Education:

• Bachelor’s from any reputed University
• Candidates must be fluent in: Bangla, English & Korean

Salary:

• Officer Level: Negotiable
• Deputy Manager Level: BDT 70,000 – 120,000/ (based on experience)

Location:

• Dhaka, Bangladesh

How to Apply:

Interested candidates are invited to send their updated CV to “taher@ikigaihrbd.com” with the subject line “Officer / Deputy Manager (Korean language Expert)”