About the Role:

We’re looking for a proactive and people-focused Sales Support Executive who can help us build stronger relationships with our customers after they’ve made a purchase. This isn’t a high-pressure sales job. Instead, it’s about connecting with people, helping them understand how to maintain their air purifiers, and being a trusted point of contact for their clean air journey.

 Key Responsibilities:

Customer Engagement & Relationship Building:

• Call existing customers to remind them about filter replacement and service options
• Explain why clean filters matter and how to get the most out of their air purifiers
• Handle questions and concerns with empathy and professionalism

Service & Support:

• Help schedule filter replacements, servicing, or air quality checkups
• Learn to support on-site customer visits, and later, carry out your own
• Update customer records and keep track of interactions in our database

Outreach & Campaigns:

• Support the sales team with phone, WhatsApp, email, and Facebook outreach
• Collaborate on campaigns and later, design your own outreach initiatives
• Spot upselling opportunities for accessories or new purifiers

 Admin & Reporting:

• Help with drafting invoices, delivery notes (challans), and logging customer visits
• Keep organized, accurate records for sales and service follow-ups

 Requirements:

• Minimum 2-3 years of experience in customer service, sales, or outreach is preferred
• Bachelor’s degree in Business Administration, Marketing, Communications, Environmental Science, or a related field

Salary:

• BDT 30,000 – 35,000/ (based on experience)

Location:

• Dhaka, Bangladesh

How to Apply:

Interested candidates, send your resume to “tayef.ikigaihrbd@gmail.com” with the subject line “Sales Support Executive”