Operations Manager (Client Service) for a Leading Financial Advisory Firm
Full Time
Dhaka
Posted 6 days ago
Key Responsibilities:
Regulatory & BSEC Interface:
- Serve as the primary point of contact between Company Capital and the Bangladesh Securities and
- Exchange Commission (BSEC), CDBL, DSE, and CSE for all operational, compliance, and licensing matters
- Prepare, review, and submit all BSEC-mandated filings, disclosures, periodic reports, and regulatory returns in an accurate and timely manner
- Monitor changes in BSEC rules, merchant banking regulations, and capital market circulars; translate regulatory updates into actionable operational procedures
- Coordinate BSEC inspections, regulatory audits, and compliance reviews; liaise with external legal counsel where required
- Maintain a comprehensive compliance calendar to ensure zero regulatory breach across all business lines issue management, portfolio management, and advisory
Client Management & Relationship Development:
- Act as the senior client-facing representative for institutional clients, corporate borrowers, and portfolio management clients – managing onboarding, ongoing engagement, and issue resolution
- Coordinate across Capital Solutions, M&A;, Project Finance, Trade Finance, Strategic Advisory, and Portfolio Management teams to deliver seamless, integrated client service
- Prepare and present transaction updates, portfolio performance reports, and deal status briefings to clients in a professional and timely manner
- Support business development efforts by maintaining strong, trust-based relationships with existing clients and contributing to pitches for new mandates
- Ensure full KYC/AML compliance for all client onboarding in accordance with BSEC, Bangladesh Bank, and BFIU requirements
Analyst Team Management & Project Delivery:
- Lead, mentor, and manage a team of analysts and associates, setting clear deliverable timelines and maintaining quality standards across all outputs-financial models, information memoranda, transaction documents, research notes, and regulatory filings
- Assign analyst work streams across concurrent mandates, balancing bandwidth and ensuring no project slippage; escalate resource conflicts proactively to senior management
- Review and quality-check all analyst deliverables – financial models, valuation analysis, information memoranda, sector research, and compliance documentation – before client or BSEC submission
- Institute and continuously improve internal operations processes, templates, checklists, and SOPs to lift team efficiency and delivery consistency
- Conduct regular performance check-ins with analysts; identify training needs and support professional development (CFA, CA, BICM programmes)
Transaction & Deal Operations:
- Manage end-to-end operational execution of capital market transactions including IPOs, Rights Issues, bond issuances, loan syndications, and private placements – from mandate signing through BSEC approval to listing/settlement
- Coordinate with legal advisors, auditors, stock exchanges (DSE/CSE), CDBL, and registrars in connection with transaction execution
- Oversee trade finance and forfaiting transaction documentation and settlement operations in liaison with partner banks and ECAs/MLAs
- Maintain a live transaction pipeline tracker and report regularly to the CEO on deal status, bottlenecks, and resolution actions
Requirements:
- Bachelor’s or Master’s degree from a reputed Bangladeshi or international university in Finance, Business Administration, Accounting, or Economics
- Professional qualification: CFA Charter holder or CFA candidate (Level II+), CA/ACCA qualification or active articleship under ICAB/ACNABIN.
- Minimum 5 to 8 years of directly relevant experience in operations, compliance, or client management within a BSEC-licensed investment bank, merchant bank, or capital market intermediary in Bangladesh
Salary:
- BDT 80,000 – 100,000/ (based on experience)
Location:
- Banani, Dhaka
How to Apply:
Interested candidates are invited to submit their resume to “faiza@ikigaihrbd.com” Please include Application for “Operations Manager (Client Service)” in the subject line